AI Leads To More Gig Work

Neverending gigs // Illustration by Kate Walker

As more companies incorporate AI into their daily operations, employees are being stripped of their full-time duties, and gig work is becoming the new norm.

Why This Hits: AI is transforming the culture of work. While it’s not eliminating human work entirely, the technology is creating an increasingly gig-based workforce.

  • White-collar desk jobs, in particular, are being impacted the most. As companies outsource more employees’ work to AI, full-time jobs are becoming increasingly scarce. As Mary Gray, senior principal researcher at Microsoft Research, puts it: “There’s no evidence that jobs go away, but there is a lot of evidence that as soon as you can dismantle full-time employment, companies will do that.”

  • A recent Human Rights Watch report detailed how gig work has stripped away worker protections like minimum wage, paid sick leave, and workers’ compensation. Meanwhile, companies are reporting record profits.

  • According to a recent Upwork survey, 60 million Americans — or 39% of the workforce — already perform freelance or gig work. By 2027, that number is expected to reach 86 million, accounting for nearly half of the workforce, per Statista.

Final Gig: As a result, more workers are unionizing to protect their jobs and push back against AI’s growing role in the workplace. Healthcare workers in California went on strike to protest the outsourcing of their jobs to AI, while IT workers at the University of California unionized to push for more control over how AI is used.

The Future of Work: The conversation around AI may soon shift from what the technology can do to what companies should be allowed to do with it. That could usher in a new wave of labor protections and AI regulation — or at least that's the hope.

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Today’s email was written by Deena ElGenaidi and Kait Cunniff.
Edited by Nick Comney. Polled and Copy-edited by Kait Cunniff.
Published by Darline Salazar.

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